KHASAWNEH, Zahir; HAJIJ, Mustafa; HANANDEH , Ahmad; BADRAN , Omar N; ARAFAT , Osama. The Impact of AI, Machine Learning, and Big Data on Customer Satisfaction and Loyalty. Journal of Cultural Analysis and Social Change, [S. l.], v. 10, n. 2, p. 2135–2142, 2025. DOI: 10.64753/jcasc.v10i2.1911. Disponível em: https://jcasc.com/index.php/jcasc/article/view/1911. Acesso em: 14 jan. 2026.