AL-HAMMOURI, Ahmed A. Understanding the Relationship Between Electronic Word-of-Mouth (E-WOM) and Customer Retention in the Jordanian Telecommunications Industry. Journal of Cultural Analysis and Social Change, [S. l.], v. 11, n. 2, p. 388–397, 2026. DOI: 10.64753/jcasc.v11i2.4925. Disponível em: https://jcasc.com/index.php/jcasc/article/view/4925. Acesso em: 3 jul. 2026.