Astuti, H. J., Santoso, S. B. and Dwiyanti, R. (2025) “Service Quality Model Outpatient in State Hospital Based on Community Satisfaction Index and Healthqual Using Interpretative Structural Modeling”, Journal of Cultural Analysis and Social Change, 10(3), pp. 1157–1169. doi: 10.64753/jcasc.v10i3.2571.