Issa, Hamza Mohamed Makhlouf, et al. “Outpatient Behaviour in Libyan Private Hospitals: Assessing Service Quality, Value Delivery, Satisfaction, and Switching Cost Effects Within Patient Experience Models”. Journal of Cultural Analysis and Social Change, vol. 11, no. 1, Jan. 2026, pp. 1946-65, doi:10.64753/jcasc.v11i1.4215.