The Role of Media and Digital Communication in Improving the Lives of People with Special Needs in Jordan (People with Intellectual Disabilities)

Abstract

The study aimed to identify the role of media and digital communication in improving the lives of people with special needs in Jordan (people with intellectual disabilities). The study employed the descriptive-analytical method based on the use of the deductive method in testing the hypotheses. The study population consisted of parents, caregivers, and special education teachers who directly interact with individuals with intellectual disabilities in Jordan. A stratified random sampling method was used, and the study sample included approximately 100 participants. The questionnaire was employed as the instrument for data collection. The study reached several results, the most important of which are: digital media platforms significantly contribute to enhancing communication skills among individuals with intellectual disabilities in Jordan; educational content provided through digital media improves the cognitive and learning outcomes of individuals with intellectual disabilities in Jordan; and caregivers and families of people with intellectual disabilities view digital media as a valuable tool to support daily life activities and independence. Based on these results, the study presented key recommendations, including that relevant authorities, such as educational institutions and social centers, should design and implement training programs directed at individuals with intellectual disabilities, their families, and caregivers; that digital coverage in all areas should be improved; and that suitable devices and technologies should be made available at affordable prices for individuals with intellectual disabilities, along with the development of supportive policies aimed at reducing the digital gap resulting from economic and social factors.