Evaluating the Impact of Digital Transformation on Population Health Management and Home Care Services: Evidence from a GCC Perspective

Abstract

The study investigates the impact of digital transformation on population health management (PHM) and home care services in Saudi Arabia, within the broader GCC countries' context. The healthcare systems in the countries are facing increasing pressure from rising costs, an ageing population, and the growing prevalence of chronic diseases. Digital healthcare solutions, including telemedicine, electronic health records, and decision support systems powered by artificial intelligence, provide strategic value to improve care delivery, coordination, and patient outcomes. A mixed-methods design was employed, combining panel data analysis with qualitative assessments of policy implementation and infrastructure readiness. Data were drawn from health system performance indicators, policy reviews, and stakeholder interviews to evaluate the effectiveness of digital healthcare tools in advancing PHM and home care services. The evidence indicates that digital transformation is associated with improved coordination of care, increased availability of home care, and more efficient management of chronic disease. Quantitative research illustrated positive associations between the adoption of digital technologies and population health outcomes, while qualitative evidence emphasized important enablers such as regulatory support and system integration. Digital health interventions hold much promise to support PHM and home care services in Saudi Arabia and the GCC. The study underlines the necessity to harmonize technology introduction with policy frameworks and infrastructure development to achieve maximum health system benefits. Cost-effectiveness and long-term sustainability of healthcare digitalization must be the subject of future studies.