Optimizing Inventory Management Performance Through a Mediated Perspective of Demand Uncer-tainty: Business Models for Supermarkets

Abstract

The study provides awareness to the industries and stakeholders about information management systems that have revolutionized supply chain management techniques. Traditional methods have been replaced with faster and more reliable information systems, where we use big data to forecast future needs and enhance inventory management performance. The integration of information management systems with inventory management gives way to new possibilities of successful supply chain. It enhances predictability and information sharing along with forestalling the situation of out-of-stock. We employ non-probability sampling to gather information (n=350) from managers and supervisors and related staff of supply chain & inventory management using the questionnaire. This study will benefit supermarkets as it discusses different aspects of information technology. Supermarkets will be able to ana-lyze their IT system better and evaluate the weak areas. As this research also deals with demand uncertainty so supermarkets will be able to synchronize their IT needs with uncertain demands from the customer side. The re-gression results show that material requirement planning system, vendor inventory management, and warehouse management system have a significantly favorable impact on the inventory management performance. The findings of this study will help supermarket supply chain managers optimize their supply chain management techniques. This study examined the direct relationship between information technology system performance and inventory management performance, which will help the inventory managers improve the supply due to the effects of de-mand uncertainty. This study highlights the importance of understanding the antecedents of Information technol-ogy in inventory management to combat demand uncertainty. The response to demand uncertainty from the cus-tomer’s side will reduce costs and delays, which will serve the customers with more satisfaction and beneficial.